- Before using your InfraMat Pro® mat, read this user guide carefully and make sure all users understand the correct operating, safety, and storage procedures.
- Use your mat on a stable, supportive surface, such as a bed, floor, massage table, recliner, or chair. You may lie or sit on the mat as intended. Avoid sharp folds, hard edges, unsupported hanging, or pinching by furniture.
- When using the mat on a bed or chair, place a towel or light protective layer between the back of the mat and the surface to help protect the surface from heat exposure.
- Always use a suitable full-surface protective cover or layer between your body and the mat to protect it from moisture, perspiration, oils, and spills. This may include the provided cover, a thin towel, or another clean, non-abrasive cover suitable for the model and intended therapy.
- Do not partially cover the mat or place objects on isolated heated areas during use. Localized coverage may trap heat and cause overheating, discoloration, odor, or damage to the mat or to the item placed on it.
- Keep the controller away from the heated mat surface. Do not pull, pinch, sharply bend, or strain the cord or mat connector.
- Do not open, take apart, modify, repair, or attempt to service the mat, controller, plug, cord, or connections. Contact HealthyLine for assistance.
- We recommend using a surge protector to help protect internal components from voltage spikes. It should meet or exceed the mat's maximum electrical load; twice the mat wattage is preferred. Do not overload it with other devices.
- Do not use pins or other sharp or metallic fasteners to hold the mat in place.
- Do not handle the plug or connections with wet hands.
- Keep the controller ventilated to prevent overheating. Place it on a firm, dry surface during use. Do not sit or lie on it. Do not place it on soft surfaces or under blankets, pillows, or clothing.
- If the mat, controller, plug, or cord becomes excessively hot, emits unusual odor, or abnormal sound, immediately power off and unplug the mat. Allow it to cool on a firm, heat-resistant surface. Do not resume use until the product has been inspected or cleared by HealthyLine.
- Consult a healthcare professional before use if you have a serious medical condition, reduced skin sensitivity, or any condition that may affect your ability to feel heat or respond to discomfort.
- Do not use heat therapy, or use only under medical supervision, if you have vascular disease, deep vein thrombosis, multiple sclerosis, impaired circulation, or any condition for which heat exposure is not recommended.
- Limit sessions at maximum temperature to one hour per day to prevent dehydration and hyperthermia.
- If you are pregnant, nursing or under medical care, consult a healthcare professional before using high heat or extended heat sessions.
- PEMF therapy is not suitable for individuals who are pregnant or have a pacemaker, implanted electronic device, or other electromagnetically sensitive medical device.
- Always power off and unplug the mat before folding, cleaning, or storing it.
- Fold the mat only at its designated fold points. Do not sharply bend, twist, or force the mat into a folded position.
- Do not immerse in water or any other liquid.
- Never pull, carry, drag, or lift the mat by the cord. Unplug the mat by holding the plug body.
- Do not use an outlet that is loose, damaged, hot, sparking, discolored, or does not hold the plug securely.
- Do not remove product labels.
- Do not use the mat with warming creams, oils, balms, or other heat-producing topical products. Skin burns may result.
- Do not leave the mat unattended while powered on. Power off the controller when the mat is not in use, especially if children are present.
Inframat Pro Safety Precautions
It is important to properly use any device to ensure its functionality for many years to come. It is also important to understand how to keep yourself safe while using the device. Please take time to properly familiarize yourself with the information on this page before using your InfraMat Pro. It is the owner’s responsibility that all individuals who may use the mat are aware of the correct procedures.