Accessibility Statement
Our commitment to accessibility
HealthyLine is committed to making healthyline.com accessible and usable for as many people as possible, including people who rely on assistive technology such as screen readers, screen magnifiers, voice-control software, and keyboard-only navigation.
We treat accessibility as an ongoing priority in how we design, build, maintain, and improve our website. Our goal is to provide a website experience that is clear, usable, and inclusive for all visitors.
If any part of our site creates difficulty for you, we want to hear from you. Please see “How to contact us” below.
Accessibility standards
HealthyLine aims to support accessibility in line with the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA.
Accessibility is an ongoing process, and some areas of the site may require continued improvement over time as content, features, and third-party functionality change.
Measures we take to support accessibility
· considering accessibility when making design, theme, feature, and third-party app decisions
· reviewing website content for issues such as heading structure, alternative text, descriptive links, form labeling, and readability
· working with internal teams and third-party specialists to identify and address accessibility barriers
· responding to accessibility feedback from customers and site visitors
· reviewing and updating this accessibility statement as our site and practices evolve
How to contact us
If you encounter an accessibility barrier on healthyline.com, or if you need help accessing any part of the site, please contact us and we will do our best to provide the information, item, or transaction you need through an accessible method.
· Email: info@healthyline.com
· Phone: 1-888-774-4422
· Mailing address: 925 Shepherd Ave, Brooklyn, New York, 11208, United States.
When contacting us, please include:
· the page URL where you encountered the issue
· a short description of the problem
· the device and browser you were using
· any assistive technology you were using, if applicable
Compatibility and technical information
HealthyLine designs and maintains healthyline.com with accessibility in mind and works to support compatibility with commonly used modern browsers and assistive technologies.
Accessibility of healthyline.com depends in part on the following technologies:
· HTML
· CSS
· JavaScript
· WAI-ARIA
These technologies are relied upon to help support accessibility and compatibility across different devices, browsers, and assistive technologies.
Third-party content and limitations
While we aim to make all areas of healthyline.com accessible, some parts of the site may rely on third-party tools, plugins, or embedded content that are outside of HealthyLine’s direct control.
These may include, for example:
· live chat tools
· customer reviews
· store locator or map features
· newsletter forms
· payment or checkout-related integrations
· other embedded third-party apps or widgets
We are not always able to control the accessibility of third-party content, but we take accessibility into account when selecting and maintaining such tools and will work to address barriers where reasonably possible.
If you experience difficulty with any third-party feature, please contact us and we will work with you to provide an accessible alternative where possible.
Product images, documents, and other content
HealthyLine’s website includes product images, educational content, and downloadable materials. We continue working to improve accessibility across this content, including alternative text, structure, and document accessibility where applicable.
If you need help accessing any image-based, downloadable, or document-based content on our site, please contact us and we will do our best to provide an accessible alternative.
Feedback and ongoing improvement
Accessibility is an ongoing effort, not a one-time project. As our website changes, we continue to review and improve accessibility for our customers and visitors.
We welcome feedback on the accessibility of healthyline.com. If you encounter a barrier, please let us know so we can review it and work toward a solution.
Date
Statement prepared on: 6.1.26
Last reviewed on: 6.6.26
We may update this statement as our website, accessibility practices, or contact information change.
Important note
This accessibility statement describes HealthyLine’s current accessibility efforts and commitment to ongoing improvement. It does not create a contractual guarantee or warranty of conformance. If you need assistance accessing any part of our website, please contact us and we will work with you to provide an accessible alternative.