Free Lifetime Trade-In Policy

After the warranty period is over, regardless of your product’s condition, you can trade it in and use half of its original value for a new purchase. So even if something happens to your mat, it will always have value.

For example: You have a $1,500 HealthyLine mat that is 6-years old or accidentally damaged within the warranty period, do not throw it away. You can send it in and get 50% of its face value (50% of $1,500 = $750) credited toward your new purchase of $1,500 or more. Note: Your total purchase must be double the amount of the coupon code or more.

You can choose another model or set of products, as long as the total amount of purchase is double your trade-in value. Your trade-in product has a credit of 50% of its listing price on the HealthyLine website, (not 50% of the amount you paid for your new order). As long as it is an original HealthyLine product, it doesn’t matter where you bought it or when you take advantage of our trade-in policy.

Before sending any products back to the warehouse, customers must speak with a HealthyLine representative who can process the trade-in details and set them up with a new order credit. Always contact us at support@HealthyLine.com before taking any action. 

HealthyLine reserves the right to void any warranty or refuse policy in the rare case of a customer’s dishonesty, scam, false publications, or abuse offenses of HealthyLine or its personnel.

For more information about the Lifetime Trade-In Policy.

1. Customers must first contact HealthyLine’s support team to initiate a Trade-In. The customer must provide the order number, order confirmation, or any valid proof of purchase.
2. Once the customers are provided an RGA number, they are free to ship their unit back. Customers are responsible for shipping the unit to our warehouse at their expense.
3. Once the unit arrives in our warehouse, the customers will be provided a coupon code containing their Trade-In credit worth half the value of the retail price of the product.
4. The customers are then free to place an order on HealthyLine’s website and apply their Trade-In credit.