
Why Shop with HealthyLine?
Seamlessly Enhance Your Wellness Services—No Extra Staff or Setup Needed! A simple, plug-and-play solution designed for medspas, wellness centers, and luxury retreats.
Shop directly with us to access 90 days guarantee, lifetime upgrade and trade in policy, and extended warranties.
We also have a full customer service team to support you with any questions to help you get the most out of your HeathyLine products.
We also offer exclusive discounts you won't find anywhere else!
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Warranties and Returns
We know that you’ll love your HealthyLine product, but we also want you to be confident in your purchase.
That’s why we offer comprehensive warranty and return policies. Get the information you need to purchase confidently.

1-Year Limited Warranty
Covers defects in materials or workmanship under regular use.

5-Year Limited Warranty
For select products purchased after August 1, 2020—more coverage, more confidence.

Premium 5-Year Accidental Protection Plan
Protects against accidental damage during typical use and stolen items

Free Lifetime Trade-In Policy
We’ll give you 50% of your original purchase price toward something new

Free Lifetime Upgrade Policy
Get credit for your product’s original value when buying a new product

Return Policy for 90-Day Money Back Guarantee
Your product must be fully working and in its original cosmetic condition for a full refund
1-Year Limited Warranty
Covers defects in materials or workmanship under regular use.
5-Year Limited Warranty
For select products purchased after August 1, 2020—more coverage, more confidence.
Premium 5-Year Accidental Protection Plan
Protects against accidental damage during typical use and stolen items
Free Lifetime Trade-In Policy
We’ll give you 50% of your original purchase price toward something new
Free Lifetime Upgrade Policy
Get credit for your product’s original value when buying a new product
Return Policy for 90-Day Money Back Guarantee
Your product must be fully working and in its original cosmetic condition for a full refund
Product Guides and Videos
From unboxing to setup to everyday use, you’ll find simple walk-throughs that make it easy to understand how to use your HealthyLine product and experience all its benefits.
Order Processing

Order Processing
Every HealthyLine product is handmade by highly qualified specialists and tested throughout the manufacturing process. When an order is placed, we test the product(s) again, for 1 – 3 business days, before shipping them to our customers. Despite producing highly durable products with the lowest defect rate in the industry and triple-stage quality control, we still provide a 90-day risk-free trial and hassle-free warranty coverage for up to five years.
If your order is $2,500 or more, a HealthyLine representative will contact you to confirm your order before shipment. If we can’t reach you or if the contact information provided is incorrect, we will put the order on hold until you contact us.
Shipping Information

Shipping Information
We know you’re excited to get started—so we ship fast.
Once you place your order, we begin processing within 24 hours. Most items ship quickly via reliable carriers like FedEx, UPS, and USPS, so your new PEMF mat or accessory arrives safe and sound.
- Standard Processing: Orders typically ship within 1 business day.
- Expedited Shipping: Available for most U.S. locations (2–3 business days after shipping).
- International Orders: We ship globally, but please note that expedited options are limited outside the U.S.
We’ll always keep you updated with tracking details every step of the way.
HealthyLine NYC Showroom
Address
515 7th Avenue New York, NY 10018
Phone
1-212-300-5092
Store Hours
Monday 10AM-7PM
Tuesday 10AM-7PM
Wednesday 10AM-7PM
Thursday 10AM-7PM
Friday10AM-7PM
Saturday Closed
Sunday Closed
We’ve been listening to you, our growing community of wellness seekers, and have created a diverse range of therapeutic tools with your specific wants and needs in mind. The defining characteristic of HealthyLine is our diversity of products dedicated to your healing. HealthyLine believes that the best way to promote better wellness is to make the experience as close to personalized as possible.
We’ve been listening to you, our growing community of wellness seekers, and have created a diverse range of therapeutic tools with your specific wants and needs in mind. The defining characteristic of HealthyLine is our diversity of products dedicated to your healing. HealthyLine believes that the best way to promote better wellness is to make the experience as close to personalized as possible.
PEMF in combination with gemstone heat therapy offers the most effective wellness experience we offer. In 2011, Dr. Oz featured one of these devices as a breakthrough in medical technology. It has been at the forefront of many clinical studies. PEMF is one of the most potent natural therapies available because it improves the wellness of your cells.
PEMF in combination with gemstone heat therapy offers the most effective wellness experience we offer. In 2011, Dr. Oz featured one of these devices as a breakthrough in medical technology. It has been at the forefront of many clinical studies. PEMF is one of the most potent natural therapies available because it improves the wellness of your cells.
The process of heating the gemstones in your mat generates the FIR. We use jade, amethyst, and tourmaline specifically because they naturally release FIR.
The process of heating the gemstones in your mat generates the FIR. We use jade, amethyst, and tourmaline specifically because they naturally release FIR.
We ship all orders within 24 hours of them being placed.
We ship all orders within 24 hours of them being placed.
We use FedEx, UPS, and USPS to accommodate and process orders placed throughout the day promptly.
We use FedEx, UPS, and USPS to accommodate and process orders placed throughout the day promptly.
When your order is shipped you will receive a confirmation email with the carrier and the tracking number. Enter your tracking number on the carrier’s website to track your package.
When your order is shipped you will receive a confirmation email with the carrier and the tracking number. Enter your tracking number on the carrier’s website to track your package.