HealthyLine is a leader in the wellness industry, committed to enhancing your health and longevity with personalized therapeutic tools. With over a decade of experience, we blend natural therapies with innovative technologies to support your long-term wellness journey. Our dedication to providing personalized care is driven by a trusted community, motivating us to deliver the best in health and healing.

Yes, our mats are safe. Each mat contains natural elements that have shown no adverse effects after hundreds of clinical studies.
However, you should be aware there are certain conditions and situations in which using them could potentially be hazardous. If you have a pacemaker, you can still use the mat with the PEMF function turned off and at low heat, but we strongly suggest consulting your doctor first. Another critical caution is for women who are pregnant or are trying to become pregnant. Other contraindications include:

• Varicose Veins
• Open wounds or near thin skin
• Bypass surgery
• Conditions requiring use of muscle relaxers
• Use of blood thinners such as Coumadin
• Decreased skin integrity or temperature sensitivity

We offer a 90-day free trial period, and you can return our products if you are unsatisfied with the quality.

We offer a 5-year limited warranty on all Jet Series products.

The shipping time is 2 to 5 business days for standard shipping and 2 to 3 days for expedited shipping, depending on the shipping location.

Our customer support team is available to assist with any questions, product recommendations, or trade-in/upgrade requests. Contact us at 1-888-774-4422.

Try your mat risk-free for 90 days. If you're not completely satisfied, return it in working, original condition for a full refund of the purchase price (excluding shipping costs). Customers are responsible for return shipping and must obtain a Return Goods Authorization (RGA) number before sending the product back.

• Limited Warranty Returns: Our products come with a 5-Year Limited Warranty covering manufacturing defects. If an issue arises, contact our support team for troubleshooting. If a defect is confirmed, we'll replace the controller or unit at no cost within the warranty period. Returning the defective item may be required.
• Lifetime Trade-In: Trade in your mat at any time, regardless of condition, and receive 50% of its retail price as credit toward a new purchase. Contact support to initiate the process.
• Lifetime Upgrade: Upgrade to a more advanced product by trading in your fully functional, good-condition mat. Receive full credit of its retail price toward a higher-priced item. Reach out to us to get started.
• For all returns, customers are responsible for return shipping costs, and obtaining an RGA number is necessary before returning any product.