Bracelet 1 Year Warranty
At HealthyLine, we stand behind the quality of our bracelets and offer a 1-Year Limited Warranty from the date of delivery. This warranty covers defects in materials or workmanship under normal use.
Warranty Terms:
- Coverage: The warranty is valid for one (1) year from the delivery date and applies to defects in materials or workmanship.
- Warranty claims: To file a claim, contact our support team with your order number and photos of the issue. If a defect is confirmed within the warranty period, we will repair or replace the bracelet at no charge.
- Adjustments: Our bracelets can be adjusted for a proper fit. Please follow the provided adjustment guidelines or contact our support team for assistance.
Returns and Exchanges:
- Return window: You may return your bracelet within 90 days of delivery for any reason. Items must be in their original condition.
- Return process: Contact our support team to obtain a Return Goods Authorization (RGA) number. This number is required for all returns. For 90-day trial returns, customers are responsible for return shipping.
- Refunds: Once the returned bracelet has been inspected, we will issue a refund to the original form of payment. If the bracelet shows signs of use or damage, a 10% deduction will be applied to the refund. If you do not accept the deduction, we can return the bracelet to you at your expense or dispose of it at your request.
Exclusions
This warranty does not cover damage caused by misuse, improper handling, adjustments not made according to the provided guidelines, or unauthorized repairs.