WARRANTIES & RETURNS

Free Lifetime Trade-In Policy

After the warranty period is over, regardless of your product’s condition, you can trade it in and use half of its original value for a new purchase. So even if something happens to your mat, it will never become worthless.

For example: You have a $1,500 HealthyLine mat that is 6-years old or accidentally damaged within the warranty period and is now unusable. Do not throw it away. You can send it in and get 50% of its face value (50% of $1,500 = $750) credited toward your new purchase of $1,500 or more. You can choose another model or set of products, as long as the total amount of purchase is double your trade-in value. And you get credit for 50% of the retail value of your product, not 50% of the amount you paid. As long as it is an original HealthyLine product, it doesn’t matter where you bought it or when.

Before sending any products back to the warehouse, you must speak with a HealthyLine representative who can process the trade-in details and set you up with a new order credit. Always contact us at support@HealthyLine.com before taking any action. HealthyLine reserves the right to void any warranty or refuse policy in the rare case of customer’s dishonesty, scam, false publications, abuse offenses of HealthyLine, or its personnel.

 

Please note: You may also purchase a refurbished product instead of a new one. A refurbished product is half the price, but only offers a 90-Day manufacturer warranty. Bedding, covers, and bracelets are not covered by this program. You are responsible for all shipping expenses.