Warranty Policy

We know that you’ll love your HealthyLine® product, but we also want you to be confident with your purchase. That’s why we offer the world’s best warranty plan compared to any other heat therapy device! That way you can purchase with certainty, knowing that HealthyLine® has you covered. Any purchase of a HealthyLine® product also requires you to register your warranty on our website, click the link below to get started!

Register your Warranty!

Whether you’re interested in a return, replacement, trade-in, or upgrade, be sure to first read our warranty policies before contacting HealthyLine support to get started. Our team of knowledgeable representatives can answer any questions you may have and are ready to offer guidance to make your support journey as seamless as possible. We’re here to help!

Contact Us

Contact Information For Warranty Service

You can contact HealthyLine for warranty service by emailing support@healthyline.com. Be prepared to provide proof of purchase and describe the issue.
For any returns and related mailing, the shipping address is:
925 Shepherd Ave,
Brooklyn, NY 11208

Working hours of the warehouse : Mon-Fri 9 am -5 pm

Please note: If you need help to get a less expensive return shipping rate for FedEx service—please contact us at support@healthyline.com for assistance.