WARRANTIES & RETURNS
60-Day Limited Warranty – Bedding
All HealthyLine-branded bedding, magnetic energy comforters, mat covers, and duvet covers include a 60-Day Limited Warranty. If a product is defective and the defects do not include physical damage from misuse, you can get a free replacement from HealthyLine within 60 days of receipt of purchase.
If you are unsatisfied with your bedding purchase, we are happy to accept returns within 45 days of purchase for unopened, unused items or seven days for opened items. We are not responsible for your laundry process, so any washing, drying, dry-cleaning, or alteration of bedding automatically voids all warranty. Any overuse or abuse will also void the warranty.
If the product you return does not appear to be defective or has clearly been damaged or altered by the user, we will ship it back to you at your expense or dispose of it if you refuse to take it back. Free shipping for replacements is available for the 48 continental states. Hawaii, Alaska, and all international customers are responsible for shipping both ways for all replacements, exchanges, and returns.
For product issues, concerns, returns, or replacements, please contact us at support@HealthyLine.com or (888) 774-4422.
Follow the instructions and cleaning protocol on the wash tag. Do not cut or remove the wash tag, as this will void the warranty. Failure to follow the cleaning instructions may permanently damage your bedding.
After receiving a return goods authorization (RGA) number, you can send your bedding to our warehouse. After inspection and confirmation of a defect, we can send a replacement and reimburse the return shipping cost. (You must provide the shipping receipt.)
If the product you return does not appear to be defective or has clearly been damaged, we can’t reimburse the shipping cost and will ship it back to you at your expense or dispose of it if you refuse to take it back.
If more than 60 days have passed since you received the product, the bedding warranty will have expired, and you may not submit a claim to HealthyLine.
